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STUDIES & REPORTS

Title of the good practice: New professions and TICS in tourism organizations: Occupations, profiles and skills

Emerging occupations and jobs are identified in the new professions related to STEAM areas, within the tourism sector; considered one…

International Finance Corporation (IFC) Report, “How firms are responding and adapting during Covid-19 and recovery: opportunities for accelerated inclusion in emerging markets” (March 2021).

Originating as a health crisis in early 2020, COVID-19 has rapidly transformed into an unparalleled economic crisis impacting global, national,…

World Economic Forum (WEF) White Paper, “Digital Transformation Initiative: Aviation, Travel, and Tourism Industry” (January 2017).

The Digital Transformation Initiative (DTI) is a project launched by the World Economic Forum in 2015 as part of the…

Rethinking Digital Foci - What are the Real Digital Needs of Welsh Tourism Organisations?

The use of digital technologies is becoming more evident within the tourism industry however it is characterised by different levels…

Green Industrial Skills for a Sustainable Future- ILO

This report focuses specifically on explaining the relevance of skills to enable the green transformation in the industrial sector, understood…

Hospitality & retail managers: skills opportunities and challenges - CEDEFOP

This report come from CEDEFOP’s data insights. According to the report, around 4.2 million people were employed as hospitality and…

Shaping digitalization among German tourism service providers: Processes and implications

This study addresses the digital transformation in tourism, accelerated due to the COVID-19 pandemic. The SME-dominated tourism industry in Germany…

Research paper "ICT and sustainable tourism development: an innovative perspective"

The aim of this study is to foreground information and communication technology (ICT) as an innovative approach for sustainable tourism…

The Imperative to Address Sustainability Skills Gaps in Tourism in Wales

This paper presents a quantitative analysis of research undertaken in Wales evidencing sustainability skills gaps. Survey data collected from five…